.png)
9394-7919 Québec inc. (“us”, “we”, “MoveMate”, or “our”) operates the https://movemate.ca website (hereinafter referred to as the “Service”).
MoveMate takes privacy and data security seriously. We are committed to transparency in the collection, use and disclosure of your personal information. This Privacy Policy describes how we use personal information, and the circumstances under which we may share this information with a third party. We recommend that you read this along with our other policies and guidelines to ensure optimal experience.
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://movemate.ca.
MoveMate does not have insurance; however, in many cases, regular homeowners insurance would cover any damages caused during a move, but unfortunately, we have no way to confirm on your behalf if your specific insurance package covers that. MoveMate may offer compensation for damages if they meet the requirements specified in our “Damages Policy”
MoveMate does offer packing services as its own stand alone service, but also as an add-on to a booking. In cases where you will be supplying the boxes instead of purchasing them through us, you will also be responsible for providing all other packing necessities such as tape, filling, etc. We invite you to chat in today for more details!
Do you need to meet our Mates at the drop-off, but don’t have a car? For that reason, and many more, MoveMate offers a ‘ride along’ option to our Customers for an additional cost of only $15, as long as the booking is only for 1 Mate. For Covid-19 related purposes, we do ask you to keep in mind that there will be no barrier/pexi-glass located between you and our Mate inside the truck.
MoveMate will happily help you move your belongings and bring your pet along for the trip. The additional pricing is dependent on your pet; we invite you to chat in for more details!For bookings, this add-on has yet to be integrated into our booking platform and so we kindly ask that you indicate under the booking notes that you require this service! MoveMate does reserve the right to refuse the service to any pet that they deem to be a danger/unsafe for our Mates.