The MoveMate team is aware of the COVID-19 situation and we are taking serious procedures to keep our operations active, minimizing all possible risks.
We ask all customers to please avoid all contact with the Mate. Do not shake hands when the Mate arrives. Be sure to sanitize your residence as much as possible. This includes door knobs, boxes or furniture to move. We want to ensure your move happens in the safest way possible, for you and for the Mate.
We have strongly advised our Mates to wear as much protection as possible during their moves, such as masks and gloves. Also, the Mates are aware of the necessary social distancing measures to be maintained with regards to keeping a safe distance from the customer.
Important: We have contacted all Mates and asked them to monitor any presence of symptoms. For now, none of them have presented COVID-19 symptoms for the past 14 days. However, we constantly stay updated and will never send a symptomatic Mate to operate a move.
Note: MoveMate will stay updated of any governmental announcement. You will find all updates on this page.