Can I ride along with my driver?
Absolutely! You just need to check the “ride along” option when booking and meet the Mate at the pickup location. However, this option is only available if the booking is for one mate. There will be an additional charge of $15.
Can I use MoveMate for things other than residential moves?
Absolutely! You can use MoveMate to transport anything from one location to another. Bought furniture at a store that had insane shipping prices, or something from Kijiji that’s too big to carry home by yourself? We can help!
Does MoveMate do the packing for me?
MoveMate does offer packing services. This feature will soon be integrated in our platform. For now, if you want to know our prices for packing, please contact us in the chat.
Does MoveMate provide boxes for moving?
MoveMate does offer boxes. This feature will soon be integrated into our platform. For now, if you want to know our prices for the boxes, please contact us in the chat.
I have a vehicle, but I just want help with moving. Do I have the option to just book helpers?
Definitely! Select the “Just Mates” option when booking. They can help you pack, move, assemble or disassemble your furniture.
Do you also assemble and disassemble furniture?
Yes, MoveMate also provides these services. This feature will soon be integrated into the platform, so if you want this service, please add it in the comments. If you want to know the pricing, please chat with us and we will provide one tailored to your needs.
Do you also dispose of old furniture?
Yes, MoveMate can also help you dispose of old furniture. However, you would need to check the day of the week that you are allowed to leave large items on the curb.
There are no hidden fees or transaction costs with MoveMate. At MoveMate, we strive to be as transparent with our customers as possible. Our app tells you instantly what the cost of your booking will be BEFORE you confirm any form of payment.